Terms & Conditions of Booking

Terms and Conditions of Booking

Valid through 30 November 2018

PT. South East Asia Exotic Cruise, Jl K.H. Wahid Hasyim no 55, Gondangdia, Menteng
Jakarta Pusat, Indonesia 10350
Website: www.lamima.com, Email: info@lamima.com

Inclusions

  • Use of all water sports equipment
  • 2 x jet skis, wake board, water ski, 6 stand up paddle boards, 2 sea kayaks, 2 Indonesian canoes)and snorkelling
  • Diving including all equipment and nitrox refill (1 dive instructor and 1 dive master)
  • Use of 3 tenders (1 RIB 11m 440Hp jet drive, 1 RIB 7 m with 100 HP outboard and 1 RIB 5 m with 25 HP),
  • All gourmet meals, drinks (soft drinks, juices, draft beer, cocktails, selected wines and spirits .
  • Massages, beauty treatment, Excursions and guide fee
  • Park entrance fee, boat clearance fee,
  • Immigration and cruise permit (for Thailand/Myamar cruises)
  • All taxes and fuel charges
  • Internet via satellite.
  • Personal laundry
  • Airport/Hotel transfers
  • Insurance for all activities while on-board, including diving

Payments

  • A deposit of 50% of the full amount to be paid at the time of booking,(if the booking is made more than 90 days before departure)
  • The remaining balance of 50% must be paid 90 days prior the cruise departure. Failing to do so will cancel the booking and the initial deposit will not be refundable
  • All payments will be made to:
    South East Asia Exotic Cruise
    Bank name: Bank ANZ Indonesia
    Bank address: Jl Pemuda No 54, Surabaya, 60018 Indonesia
    Account No: 429340EUR00001 (for Eur)
    429340IDR00001 (for Idr)
    429340Usd00001 (for Usd)
    Swift code: ANZBIDJX

Cancellation by Client

If a cancellation is made:

  • 180 days or more prior to departure 30% of the fee will be forfeited.
  • Between 179 days and 90 days prior to departure 50% of the fee will be forfeited.
  • 89 days or less prior to departure 100% of the fee will be forfeited.

Child policy

  • Child under 5 years old will pay no fee and share the cabin of the parents, they will be under the full responsibility of the parents.
  • Child above 5 years old will pay as an adult.

Jet-skis Policy

  • Children below the age of 16 years old, will not be allowed to drive on their own. They will need to ride with a crew member or an adult guest having the sufficient skill.
  • No driving will be allowed under influence of alcohol. Restrictions may apply according to the areas, captain will inform where jet-skis can be used.

Exclusions

  • Crew gratuities: Entirely to the discretion of the guests (customary gratuity are 10% of the cabin rate)
  • Expenses due to situation beyond our control included but not limited to flight cancelation or flight delay.

Rates

  • As mentioned on the website
  • For the cabin booking, prices are based on 2 people sharing, 50% increase for single occupancy.

Reservations

  • An option will be placed by SEAEC once the client confirmed the reservation by email.
  • Deposit should be received by SEAEC within 7 days from the date of the Option to confirm the booking

Alcohol policy

  • Alcohol is complementary but Limit will apply in case of excess

Captain authority

  • For any situation related to safety the guests will have to comply with the captain instructions

Force majeure

  • Itinerary or schedule might change due to weather or any other other situation beyond our control.

Break down

  • In case of breakdown impairing the cruise for more than 24 hours, prorate reimbursement or will apply.

Liability

  • Every guest should have a personal health insurance including repatriation.
  • South East Asia Exotic cruise will not be held responsible in case of any injury or illness happening during the cruise.
  • South East Asia Exotic cruise will not be held responsible in case of lost or breakage for any of the guest personal effect.

Arbitration

  • This contract shall be governed and construed in accordance with the law of the republic of Indonesia and both parties agree to submit to the exclusive jurisdiction of the courts of the republic of Indonesia.
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